How to order a repeat prescription – NHS
Not registered for the NHS App? Use the form below to request your medication online.
- Repeat prescription request process:
- Please allow 4 FULL working days for your prescription to be ready, this is from leaving your prescription at the surgery to collecting it from the chemist.
- Please set up the text service available at the chemist so they can advise you when your prescription is ready.
- Please DO NOT leave yourself with LESS than a week’s medication.
- Please allow extra time leading up to or following a bank holiday for your prescription to be processed as both the surgery and the chemist are extremely busy at this time.
- Please be aware that the chemist may, from time to time, have to order in your medication, due to manufacturer delays, which may mean your prescription will take longer to be ready.
- Please do not be abusive to our staff if they are unable to process your request on the same day. Under extreme circumstances our staff will try to accommodate urgent prescriptions, but it is your responsibility to put your request in in plenty of time.
What if I don’t have access to the internet?
You can either send us your request via post or hand it in at the surgery. If this is not possible please contact the practice to discuss alternative method.
Can a relative drop my repeat prescription request to the practice?
Yes. A friend, carer or relative can drop the request to the surgery on your behalf.
Non-urgent advice: Please note
We do not take requests for repeat prescriptions over the phone due to patient safety.
Many medications can be hard to pronounce or sound very similar and so this method of requesting can result in errors.
Please use our online system or your repeat slip to request repeat medication.
If you wish to discuss your medication we have a fully trained pharmacist who works here within the surgery and has appointments available to see or speak to you over the phone.